Thursday, July 16, 2009

Summer is here...I think

It has been forever again since I've updated this blog. Well, it is now mid-July and we've finally gotten some decent summer weather over the last week. We have had a very long spring and it has been extremely rainy around here this year.

I noticed in my last post that I mentioned that we were looking at new travel trailers. We did find one that we liked even better than the one I mentioned. It had a wonderful bunk room for Makayla that we just couldn't pass up. We moved it to our new lot along the river at the Hartt Island Campground on Mother's Day weekend. We got some lovely weather in May, but starting in June, the weather got rotten and rainy so we hadn't used the trailer a whole lot. Unfortunately, we found out that the trailers 2 slide-outs leak a whole lot. After a hard rain one Saturday night, I went to make Makayla's bed when I realized how wet her bedding was. She thought that maybe she had peed the bed, but I knew that wasn't the case. I peeled the mattress back and we saw how wet the wood underneath was, not to mention that the bunk above her was soaked even more. I felt underneath her bed and the carpet was soaking wet and the water had started to get the wood wet that made up the frame of her bed. The fortunate part of this story is that it is still under warranty and I'm glad we found out about this sooner rather than later. We called the dealership and told them about what happened and that we would be in to talk to them first thing Monday morning with the pictures we took of the mess. The sales manager was very apologetic when we arrived and he could hardly believe that not only did the trailer leave the manufacturer that way, but it also left his dealership. Quality control at the manufacturer should have caught the fact that the slide-outs were not sealed properly as it was very evident to Clay and me when we climbed up to see where the water was getting in. They offered us a trailer to use in the meanwhile while they figured out what they were going to do. We loaded our trailer up and brought it to the dealership and then we transferred everything over to the loaner trailer and brought it back to our campground lot.

Clay stopped into the dealership last Friday to get something for the loaner trailer, and the saleman that was still there gave Clay an update on our trailer. The dealership is definitely going to fix our trailer, but as of right now, the sales and service managers are trying to get the manufacturer to agree to give us a new one. Either way, he told us that we should probably get comfortable in the loaner trailer as this negotiation could take a while.

This is the water that soaked through the mattress to the bottom bunk where Makayla sleeps.
Her bunk beds are the part that slide out and the carpet and the foam underneath were just soaked. It's hard to show how wet the carpet was in a picture, but Clay's knees were getting wet just sitting there. And you sure could smell that the carpet had been wet on Monday when we brought it back to the dealership. You would have thought that there were a dozen cats living in there and used the carpet as their litter box.
This is underneath Makayla's bottom bunk. The wood frame is all wet (dark orange part) and the carpet is soaking wet. The wood was so swollen that the drawers you see wouldn't even pull out anymore.
This is the top bunk and how wet it was underneath the mattress.
This is a picture of the water drops seeping in from behind the trim and going down the wall. We just aren't sure how much water got in between the walls too.
The bottom of the curtain and one of the bench seats were wet. This is on the second slide-out.
This is the top of one of the slides. As you can see, the seal and tape are partially ripped off.
Another view of the seal on the slides.
We were very disappointed that this happened since we didn't even suspect that something like this was even a possibility since the trailer was new. We are going to be patient and hopeful that this issue gets sorted out in the best way possible.

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